Delivery Information

Delivery Information
Shipping

KOTEQ ships its products to over 189 destinations worldwide. We try to provide you the most economical shipping method by choosing the best courier carrier optimized by your order weight and destination. It is in our interest to provide you the most cost effective and optimum shipping route. Your order will be processed within 1 working day of completing the payment process. Please note that paypal and e-cheque orders be processed only after realizing the amount. Processed orders will be immediately dispatched by courier and should reach your destination within the displayed time frame. Certain Destinations in the might require a few additional days for delivery. Once dispatched you will be provided with a tracking number by email and a URL that can be used to track the movement of your package.
Tariffs
Shipping Rates and Tariffs are directly calculated using system offered by our carriers which is subject to service taxes and other local charge. All orders are priced according to VAT(value added tax) and Octroi applicable in India. Rates are also calculated based on the proximity of the destination to our warehouse. Destinations in USA, Canada and Mexico are calculated as one stage. Destinations in the Western Europe are calculated as the 2nd Stage. East Europe, Middle East Destinations as the 3rd stage and rest of the world as the 4th stage.
Returns
KOTEQ ensures that each of its kits is tested and confirms to our quality standards. KOTEQ does not allow refund, cancellation and/or exchanges of orders. In the event that a kit reaches you in a damaged condition we will gladly accept it back and ship you a replacement. Please make sure that you return the damaged kit to us within 14 days. We will not accept any returns or offer any reimbursement for kits that have been partially or completely assembled (i.e has visible solder marks, cut leads, screw marks etc).


Payment  ( Within India)


Domestic Shipping (Within India) Carrier
DTDC, Frist Flight, TNT, Blue Dart
For speedy and un-interrupted processing of your order, it is important that you provide us with complete details like address and phone numbers. Orders are

shipped from our warehouse within 2-3 days and it generally takes about 2-5 days to reach you. Shipping charges has been calculated based on weight of the product,


 

 

KOTEQ  © 2017